A location we serve recently added Verizon Fios for broadband, with the Wifi Router MI424WR.
The connection speed was fantastic but they were having problems connecting to specific websites. Reloading would bring up the page normally about 1 out of 3 times. The rest of the time it was a “page not found” error. It really seemed like a DNS problem; some of Verizon’s default DNS servers must have the right answer while others don’t.
Figuring out how to set the DNS servers that this router uses for DHCP wasn’t easy!
On the “My Network” page, I had to click on “Broadband Connection (Ethernet/Coax) Properties”
Then “Settings” at the bottom. On the settings page was a drop down menu for “DNS Server” where I changed it to “use the following DNS Server Addresses” and entered in some well known public DNS servers such as google’s.
Then they didn’t have problems accessing sites any more!